topic Re: Move Sky Q Cable to come into a different room in Sky Q

Move Sky Q Cable to come into a different room

Luke+Samuel — Wed, 11 Sep 2024 13:05:24 GMT

Hi,

I set up with Sky Q at my new address recently and when the engineer came out to put up the Satellite Dish he brought the cable for my Sky Q box into my dining room at the back off the house. He said I could use my main box in here and use one off my multi rooms in the living room at the front it wouldn't make any difference. But now I have Sky Q 2TB and I don't want it in the back room with the kids etc. I'd like it to come into my living room as would be normal procedure. Will Sky send someone out just to bring the cable in to my living room , I actually have a broadband engineer from Sky coming next week would he do this for me? Has anyone got any knowledge or advice please?

Re: Move Sky Q Cable to come into a different room

PandJ2020 — Wed, 11 Sep 2024 13:25:52 GMT

Yes, they will do this but may charge to do so.

Re: Move Sky Q Cable to come into a different room

Chodley — Wed, 11 Sep 2024 13:27:39 GMT

And I think the broadband engineer won't have the right kit for it

Re: Move Sky Q Cable to come into a different room

PandJ2020 — Wed, 11 Sep 2024 13:28:46 GMT

@Chodley wrote:
And I think the broadband engineer won't have the right kit for it

Indeed - it will be an OpenReach engineer that won't touch the satellite cables...

Re: Move Sky Q Cable to come into a different room

Luke+Samuel — Wed, 11 Sep 2024 13:31:11 GMT

I can just ring Sky and they will send someone out not a big job 👍

Re: Move Sky Q Cable to come into a different room

PandJ2020 — Wed, 11 Sep 2024 13:32:01 GMT

@Luke+Samuel wrote:
I can just ring Sky and they will send someone out not a big job 👍

Yes, but they may want to charge around £65 and there may be a wait...

Re: Move Sky Q Cable to come into a different room

Luke+Samuel — Wed, 11 Sep 2024 13:36:28 GMT

The cable currently running along my dining room floor into my living room, I could put it along the skirting myself but I'd need more cable and would prefer coming through the wall into the living so be worth paying for but I regret now agreeing to it, he was a nice engineer and it was easier for him and using a multi box in my main room with the 2tb in the dining room he said wouldn't make any difference and I agreed but regretting it now but that's not his vault nice fella and he did say it to me so i wouldn't be complaining to sky , just ask for it to be moved

Re: Move Sky Q Cable to come into a different room

Chodley — Wed, 11 Sep 2024 15:26:19 GMT

Well yeah but he should have known the mini can't do 4K