topic Re: Sky q remotes in Sky Q

Sky q remotes

krusty — Mon, 09 Sep 2024 21:13:40 GMT

We have sky q with 3 mini boxes. We need our remote to have a BACKLIGHT to buttons so that we can see the buttons easily. The sky remotes work but none have backlights on buttons. This is what my mother in her 90's, a sky customer needs as well. I have POA over mums affairs

Re: Sky q remotes

oldfella — Mon, 09 Sep 2024 21:16:27 GMT

@krusty wrote:

We have sky q with 3 mini boxes. We need our remote to have a BACKLIGHT to buttons so that we can see the buttons easily. The sky remotes work but none have backlights on buttons. This is what my mother in her 90's, a sky customer needs as well. I have POA over mums affairs

Hi @krusty

Afraid there are not any Q remotes that have backlights.

It you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

Re: Sky q remotes

krusty — Mon, 09 Sep 2024 21:22:53 GMT

Thank you old fella

what an outright shame

wecare skys biggest customers

Re: Sky q remotes

Kelsingra — Tue, 10 Sep 2024 08:10:53 GMT

Hey @krusty

As you mentioned that you have issues seing the buttons on the Sky Q remote, I wanted to make sure that you know about our Accessibility Team who can give you extra support if needed and might worth to try a Sky Q accessibility remote.
You can read more about this remote here: https://www.sky.com/help/articles/accessibility-remotes

Are you already signed up with the Accessibility Team? Once registered there are also different methods of communication with this team

https://www.skyaccessibility.sky/

Thank you for joining our Community Forum! 🙂