topic Re: Can't activate Discovery+ & MVMNT apps. in Sky Q

Can't activate Discovery+ & MVMNT apps.

MathewJohn92 — Thu, 15 Aug 2024 12:17:34 GMT

Hello, as stated above, I can't activate both both of the apps.

I've got TNT Sports through Sky so I get Discovery+ Premium I think it's called but when I go to the app, scan the QR code then login when it loads, it always says "You need a Discovery+ subscription to do this".

With the MVMNT one, I wanted to try it as it says free 45 day free trial, when I try to activate that, I follow the link and login and always something aling the lines of "You clicked the link too fast".

Any help would be brilliant, thanks in advance.

Re: Can't activate Discovery+ & MVMNT apps.

SimonC99 — Wed, 21 Aug 2024 14:54:54 GMT

Me too - also trying to activate Mvmnt trial and get the same message - has the offer now finished?

Re: Can't activate Discovery+ & MVMNT apps.

MathewJohn92 — Thu, 22 Aug 2024 09:01:30 GMT

The offer is still available to me but I still get the same problem every time.

Re: Can't activate Discovery+ & MVMNT apps.

SimonC99 — Thu, 22 Aug 2024 09:12:18 GMT

I spent an hour on phone to Sky yesterday (45 minutes waiting to be answered) and they couldnt do anything to help - but then I retried the QR code in desperation and it worked - hope that works for you too!

Re: Can't activate Discovery+ & MVMNT apps.

Kxl1 — Mon, 02 Sep 2024 09:14:37 GMT

Me too, I'm finding some things on Sky very buggy and slow. I hope their application is longing every time someone gets an error when trying to spend money with them. Frustrating for customers and loss of revenue for Sky.

Re: Can't activate Discovery+ & MVMNT apps.

Kxl1 — Mon, 02 Sep 2024 09:16:23 GMT

Or logging even 😀

Re: Can't activate Discovery+ & MVMNT apps.

philcross — Mon, 09 Sep 2024 17:03:17 GMT

I dd the trial, worked OK so paid for the sevice - was working OK for a month and its now asking me to enter a code. They send me one via email, I enter it and it says code invalid - so I now cannot get access to the sevice I am paying for - called SKY, no option to get any support on the app as they know nothing about it. Go to mvmnt.com and it simply links you to SKY......AAAGGGGHHHH

Re: Can't activate Discovery+ & MVMNT apps.

philcross — Mon, 09 Sep 2024 17:24:36 GMT

Well after numerous attempts - it suddenly started working - what a waste of time me trying to get support....