topic Re: Microphone problem in Sky Q

Microphone problem

Red+rascal — Thu, 05 Sep 2024 20:33:14 GMT

I have to ask Sky Q remote 3 or 4 times ( via microphone) to turn subtitles on or off. Keeps saying it can’t find anything or to try again. Never used to be like this, it always worked first time?

Re: Microphone problem

Doc5907 — Fri, 06 Sep 2024 08:27:39 GMT

@Red+rascal wrote:
I have to ask Sky Q remote 3 or 4 times ( via microphone) to turn subtitles on or off. Keeps saying it can’t find anything or to try again. Never used to be like this, it always worked first time?

@Red+rascal best to call up Sky and request a free replacement stating the voice control function no longer works.

Alternatively you could use the following link...

Lost, stolen or damaged Sky Q equipment | Sky Help | Sky.com | Sky Help | Sky.com

Re: Microphone problem

Red+rascal — Sat, 07 Sep 2024 00:09:25 GMT

@Doc5907 , thanks , I'll try that.