https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4741339#M664386 <P>Hi,</P><P>Ive been having ongoing issues with my sky mini Q box in the bedroom. Last night it wouldn't connect to my broadband. I reset my main box and it seemed to work, but tonight its going on and off and says we need to update. Ive done all the steps required but still nothing has resolved the problem.</P><P>&nbsp;</P><P>can you help?&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7099.jpeg" style="width: 3021px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103260i624E2E195F53E88F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7099.jpeg" alt="IMG_7099.jpeg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_7099.jpeg</span></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7100.jpeg" style="width: 4278px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103261iFC8C566CAAAA1F0D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7100.jpeg" alt="IMG_7100.jpeg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_7100.jpeg</span></span></P><P> </P><P>&nbsp;</P><P> </P> Wed, 04 Sep 2024 20:49:51 GMT Itsjustme79 2024-09-04T20:49:51Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4741339#M664386 <P>Hi,</P><P>Ive been having ongoing issues with my sky mini Q box in the bedroom. Last night it wouldn't connect to my broadband. I reset my main box and it seemed to work, but tonight its going on and off and says we need to update. Ive done all the steps required but still nothing has resolved the problem.</P><P>&nbsp;</P><P>can you help?&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7099.jpeg" style="width: 3021px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103260i624E2E195F53E88F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7099.jpeg" alt="IMG_7099.jpeg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_7099.jpeg</span></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7100.jpeg" style="width: 4278px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103261iFC8C566CAAAA1F0D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7100.jpeg" alt="IMG_7100.jpeg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_7100.jpeg</span></span></P><P> </P><P>&nbsp;</P><P> </P> Wed, 04 Sep 2024 20:49:51 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4741339#M664386 Itsjustme79 2024-09-04T20:49:51Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4786220#M669534 <P><SPAN>Check your Standby mode, if it is Eco or None change it to Active. This MIGHT solve your problem. Go to settings, then Setup, then Preferences.. On the right look at Standy Mode. If it is not set to Active then that might be your problem. Worth a check methinks, it might fix your problem.</SPAN></P> Sun, 13 Oct 2024 23:03:19 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4786220#M669534 Anonymous 2024-10-13T23:03:19Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4786264#M669541 <P>@Anonymous&nbsp;</P> <P>That's not the issue the OP is having.&nbsp;</P> Mon, 14 Oct 2024 06:05:38 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-not-working/m-p/4786264#M669541 Daniel0210 2024-10-14T06:05:38Z