topic Re: Sky Q Sport in Sky Q

Sky Q Sport

juneal — Mon, 02 Sep 2024 16:48:22 GMT

Cannot view or record any Sky Sport programmes

Re: Sky Q Sport

Laing1 — Mon, 02 Sep 2024 16:56:50 GMT

@juneal wrote:

Cannot view or rec@ord any Sky Sport programmes

@juneal are you getting any error messages

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Sky Q Sport

juneal — Wed, 04 Sep 2024 13:51:20 GMT

Thanks for advice but rebooting didn't work.

Re: Sky Q Sport

Daniel0210 — Wed, 04 Sep 2024 15:42:54 GMT

@juneal

Do you have the full Sports subscription?

Which channel are you trying to record?

Whats happening when you try (any error message on screen)?

Re: Sky Q Sport

juneal — Wed, 04 Sep 2024 19:11:27 GMT

Sky q is very new & im not too familiar with it yet as my husband used the remote more than I but when the live MU match was on & we tried to view it the message said something like you must upgrade to HD Ultra & of course it wouldn't view either. Strangely I could watch it on my iPad.