https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740708#M664295 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170826">@Parm3</a>&nbsp;wrote:<BR /> <P>It has the red/orange light but not turning on&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170826">@Parm3</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the mini box.<BR />If this turns the mini box on <BR />With the Q box on with green led try completly resetting your mini Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Wed, 04 Sep 2024 11:01:06 GMT oldfella 2024-09-04T11:01:06Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740681#M664288 <P>My Mini Box is not turning on at all.&nbsp;</P> Wed, 04 Sep 2024 10:45:10 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740681#M664288 Parm3 2024-09-04T10:45:10Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740684#M664289 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170826">@Parm3</a>&nbsp; &nbsp;Is that with both the remote and the on/off button on the box?</P> Wed, 04 Sep 2024 10:48:51 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740684#M664289 MightyQuinn 2024-09-04T10:48:51Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740687#M664290 <P>Yes&nbsp;</P> Wed, 04 Sep 2024 10:49:31 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740687#M664290 Parm3 2024-09-04T10:49:31Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740690#M664291 <P>It has the red/orange light but not turning on&nbsp;</P> Wed, 04 Sep 2024 10:50:32 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740690#M664291 Parm3 2024-09-04T10:50:32Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740695#M664293 <P>It was absolutely fine this morning.</P><P>&nbsp;</P><P>i have two accounts and I cancelled one mini box from my other account. I am hope they have not cancelled this one instead of my other property?!!!</P> Wed, 04 Sep 2024 10:53:27 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740695#M664293 Parm3 2024-09-04T10:53:27Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740708#M664295 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170826">@Parm3</a>&nbsp;wrote:<BR /> <P>It has the red/orange light but not turning on&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170826">@Parm3</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the mini box.<BR />If this turns the mini box on <BR />With the Q box on with green led try completly resetting your mini Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Wed, 04 Sep 2024 11:01:06 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740708#M664295 oldfella 2024-09-04T11:01:06Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740710#M664296 <P>Thank you it's all working now.&nbsp;</P> Wed, 04 Sep 2024 11:02:07 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-is-not-working/m-p/4740710#M664296 Parm3 2024-09-04T11:02:07Z