topic Re: Sky minibox connectivity issues in Sky Q

Sky minibox connectivity issues

Glyn126 — Sun, 01 Sep 2024 07:23:21 GMT

One of my sky miniboxes frequently displays a message "you can't watch tv at the moment due to connectity issues. A total reboot of the main box and the mini box sometimes sorts this but not always. If you ignore the problem it usually sorts itself out the following day. Any ideas what is causing this

Re: Sky minibox connectivity issues

Tom-W19 — Mon, 02 Sep 2024 08:08:18 GMT

Hi @Glyn126

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky minibox connectivity issues

Addie15 — Wed, 04 Sep 2024 09:12:06 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.