topic Re: sky+ issue in Sky Q

Can't pick my match

bodvoc79 — Tue, 03 Sep 2024 19:25:17 GMT

I want to pick my match on sky+ but it only works in the main room not on multiroom

Re: Can't pick my match

Daniel0210 — Tue, 03 Sep 2024 19:27:19 GMT

@bodvoc79

Are you talking about Sky Sports+ on channel 412?

Re: Can't pick my match

bodvoc79 — Tue, 03 Sep 2024 19:29:41 GMT

yes

Re: Can't pick my match

Daniel0210 — Tue, 03 Sep 2024 19:32:47 GMT

@bodvoc79

You've posted on the Sky+ board so i have to assume that's what you have. Customers with Sky+ (with the full sports subscription) will receive the new Sky Sports+ Channel (412), but will not have access to the live streams as Sky+ is not compatible with the Sky Sports App.

See the article in the News section at the top of the page

https://helpforum.sky.com/t5/Sky-TV/Introducing-Sky-Sports/ba-p/4706785

Even though the SKY box doesn't support the new Sky Sports app that is showing the alternative games you can use the app on a mobile device such as iphone/ipad or Android mobile or tablet (but unfortunately not on a desktop).

Re: Can't pick my match

bodvoc79 — Tue, 03 Sep 2024 19:36:07 GMT

No daniel i can only watch the main match on sky+ on the tv in the other room , if you try to select another match all you get is a technical isssues message

Re: Can't pick my match

Daniel0210 — Tue, 03 Sep 2024 19:38:52 GMT

@bodvoc79

You can only watch the broadcast match not alternatives.

Re: Can't pick my match

SKY1992bf — Tue, 03 Sep 2024 19:39:19 GMT

@bodvoc79 @Daniel0210 is correct there is no longer red button functionality on sky plus boxes

to access the extra games via the red button you need to upgrade to either sky Q glass or stream

Re: Can't pick my match

bodvoc79 — Tue, 03 Sep 2024 19:40:20 GMT

I've got skyq

Re: Can't pick my match

Annie+UK — Tue, 03 Sep 2024 19:40:29 GMT

@bodvoc79 wrote:

No daniel i can only watch the main match on sky+ on the tv in the other room , if you try to select another match all you get is a technical isssues message

You can only watch the match that is being broadcast on the channel, you cannot use the red button on a Sky Plus box

Re: Can't pick my match

Annie+UK — Tue, 03 Sep 2024 19:41:56 GMT

@bodvoc79 wrote:

I've got skyq

You should have posted in the Sky Q forum and NOT the Sky+ one 😞

sky+ issue

bodvoc79 — Tue, 03 Sep 2024 19:45:52 GMT

I'm trying to pick my match on sky+ but it only works in the main room not on multiroom

Re: Can't pick my match

Daniel0210 — Tue, 03 Sep 2024 19:46:16 GMT

@bodvoc79

I did try to clarify this

@Daniel0210 wrote:

@bodvoc79

You've posted on the Sky+ board so i have to assume that's what you have.

Re: sky+ issue

MightyQuinn — Tue, 03 Sep 2024 19:49:44 GMT

Hi @bodvoc79 Do you mean Sky Sports+?

Re: sky+ issue

Daniel0210 — Tue, 03 Sep 2024 19:51:22 GMT

@bodvoc79

What would help to prevent the confusion is your post above reading

@bodvoc79 wrote:

I'm trying to pick my match on Sky Sports+ but it only works in the main room not on my mini box

Multiroom is a term relating to Sky+ subscriptions. On Sky Q it's Multiscreen.

Re: sky+ issue

bodvoc79 — Tue, 03 Sep 2024 19:53:26 GMT

okay mate but what ever its called the match choice selection only works in the main room