topic Re: Sky in Sky Q

Sky

Dunk66 — Mon, 02 Sep 2024 16:30:52 GMT

Every time my sky w goes into standby it and the mini boxes lose network connection

Re: Sky

Tom-W19 — Tue, 03 Sep 2024 07:53:34 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky

Lisa-P1987 — Thu, 05 Sep 2024 09:31:15 GMT

Thanks for chatting to us Dunk66 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks