topic Re: Sky+/SKy Q in Sky Q

Sky+/SKy Q

88553 — Mon, 02 Sep 2024 11:02:40 GMT

Have ordered Sky Q for installation 30th September. My account shows this has alreadytaken place on Aug 28th. and SKy+ has been deleted. How is this possible!

Re: Sky+/SKy Q

twilight+princess — Mon, 02 Sep 2024 11:31:50 GMT

I suspect someone has misread 30th Sept as 30th Aug as the install date so has deleted Sky + by mistake. You most likely have to call Sky via 150 from a Sky phone or use the contact us link.

Re: Sky+/SKy Q

nigea99 — Mon, 02 Sep 2024 11:36:40 GMT

@88553 wrote:

Have ordered Sky Q for installation 30th September. My account shows this has alreadytaken place on Aug 28th. and SKy+ has been deleted. How is this possible!

hi @88553

Unless your SKY + box is not working I wouldn't concern yourself

BTW although you have ordered SKY Q I think you may benefit from reading some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q