topic Entered wrong region in Sky Q

Entered wrong region

Amar82 — Mon, 02 Sep 2024 11:05:52 GMT

Set up new TV

Entered wrong region by mistake.

Now none of the subscribed channels are working.

PandJ2020 — Mon, 02 Sep 2024 11:07:28 GMT

@Amar82 wrote:
Entered wrong region by mistake.

Explain?

Amar82 — Mon, 02 Sep 2024 11:07:39 GMT

None of the suggestions match my query.

PandJ2020 — Mon, 02 Sep 2024 11:09:11 GMT

@Amar82 wrote:
None of the suggestions match my query.

If you want help from other customers then you'll need to be clearer in what you've done...

nigea99 — Mon, 02 Sep 2024 11:30:43 GMT

@Amar82 wrote:

Set up new TV

Entered wrong region by mistake.

Now none of the subscribed channels are working.

This sounds like the TVs Freeview Tuner where you select a region after it has scanned and can get the same channels from different transmitters

SKY does not have any such user selection

For SKY select the HDMI input that you bos is connected

TimmyBGood — Mon, 02 Sep 2024 11:55:30 GMT

@Amar82 wrote:

Set up new TV

Entered wrong region by mistake.

Now none of the subscribed channels are working.

Sky hardware learns its region from the address and postcode of the Sky account.

As @nigea99 indicates, if you were asked to enter a region then you're looking at either Freesat or Freeview, not a Sky interface.