https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4738463#M663962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168632">@Burnsm27</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.</P> Mon, 02 Sep 2024 11:01:04 GMT Daniel0210 2024-09-02T11:01:04Z https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4738461#M663961 Req a new skyq remote Mon, 02 Sep 2024 11:00:36 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4738461#M663961 Burnsm27 2024-09-02T11:00:36Z https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4738463#M663962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168632">@Burnsm27</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.</P> Mon, 02 Sep 2024 11:01:04 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4738463#M663962 Daniel0210 2024-09-02T11:01:04Z