https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4737451#M663951 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166906">@Sarahbumford</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 01 Sep 2024 07:36:59 GMT Tom-W19 2024-09-01T07:36:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4736743#M663950 Received a new box &amp; viewing card &amp; sky Q won't connect to broadband Sat, 31 Aug 2024 09:57:37 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4736743#M663950 Sarahbumford 2024-08-31T09:57:37Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4737451#M663951 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166906">@Sarahbumford</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 01 Sep 2024 07:36:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4737451#M663951 Tom-W19 2024-09-01T07:36:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4739424#M664126 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166906">@Sarahbumford</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>An invite was sent but there was no response within 48 hours so it has automatically closed.</P> <P>If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.</P> Tue, 03 Sep 2024 08:34:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4739424#M664126 Tom-W19 2024-09-03T08:34:18Z