Sky Minibox

Sunny691 — Sun, 01 Sep 2024 20:54:26 GMT

Message on screen suddenly "This screen does not support HDCP. Try reconnecting your HDMI cable or use a different screen."

Have done usual checks and replaced HDMI cable yet still getting same message.

Re: Sky Minibox

oldfella — Sun, 01 Sep 2024 21:07:04 GMT

@Sunny691 wrote:

Message on screen suddenly "This screen does not support HDCP. Try reconnecting your HDMI cable or use a different screen."

Have done usual checks and replaced HDMI cable yet still getting same message.

Hi @Sunny691

Did you reconnect the HDMI cable at both ends
Also have you tried rebooting your min box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the mini box (Amber led).

note: some features may take up to 5 minutes to return.

Also try rebooting the Television by disconnecting the power lead for secs.

topic Re: Sky Minibox in Sky Q

Sky Minibox

Re: Sky Minibox