https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737491#M663815 <P>Hi thanks for your reply and yes I've tried all of these and spent 15 minutes on the phone reconnecting my broadband and it's saying all connections are fine and everything is set up but it's still not letting me record or access recordings</P> Sun, 01 Sep 2024 08:14:38 GMT Teresa3627 2024-09-01T08:14:38Z https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737455#M663811 <P>I have sky'Q and can't record anything and can't access my recordings</P> Sun, 01 Sep 2024 07:42:41 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737455#M663811 Teresa3627 2024-09-01T07:42:41Z https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737460#M663812 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4138621">@Teresa3627</a>&nbsp;</P> <P>Any error message displayed?<BR /><BR /></P> <P>Have you tried rebooting the box?<BR /><BR />If not, try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button</P> Sun, 01 Sep 2024 07:44:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737460#M663812 Daniel0210 2024-09-01T07:44:43Z https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737491#M663815 <P>Hi thanks for your reply and yes I've tried all of these and spent 15 minutes on the phone reconnecting my broadband and it's saying all connections are fine and everything is set up but it's still not letting me record or access recordings</P> Sun, 01 Sep 2024 08:14:38 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-won-t-record/m-p/4737491#M663815 Teresa3627 2024-09-01T08:14:38Z