https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737198#M663769 <P>There no satellite signal.</P> Sat, 31 Aug 2024 18:23:05 GMT Peter581 2024-08-31T18:23:05Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737159#M663749 <P>My sky Q mini box is not working. It is connected to the network and the main box. Please what is the solution?</P> Sat, 31 Aug 2024 17:16:45 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737159#M663749 Peter581 2024-08-31T17:16:45Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737164#M663751 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;wrote:<BR /> <P>My sky Q mini box is not working. It is connected to the network and the main box. Please what is the solution?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;can you tell us whats happening are you getting any on screen message ? will the box come out of standby ?</P> Sat, 31 Aug 2024 17:25:58 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737164#M663751 Laing1 2024-08-31T17:25:58Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737182#M663765 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;wrote:<BR /> <P>My sky Q mini box is not working. It is connected to the network and the main box. Please what is the solution?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;.</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect reliably try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Sat, 31 Aug 2024 17:48:30 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737182#M663765 oldfella 2024-08-31T17:48:30Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737198#M663769 <P>There no satellite signal.</P> Sat, 31 Aug 2024 18:23:05 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737198#M663769 Peter581 2024-08-31T18:23:05Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737206#M663771 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;wrote:<BR /> <P>There no satellite signal.</P> <HR /></BLOCKQUOTE> <P>Have you rebooted all the Q boxes Exactly as my previous post&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167341">@Peter581</a>&nbsp;</P> Sat, 31 Aug 2024 18:30:23 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-mini-is-not-working/m-p/4737206#M663771 oldfella 2024-08-31T18:30:23Z