Some channels have not worked for weeks. I am paying. Sky dish is rusty

Soso1 — Sat, 31 Aug 2024 10:34:13 GMT

I'm paying for TNT Sports. It stopped working so cannot watch. Now cannot watch itv. Dish is rusty.

Re: Some channels have not worked for weeks. I am paying. Sky dish is rusty

Daniel0210 — Sat, 31 Aug 2024 10:35:26 GMT

Are you seeing an error message @Soso1

If a message displays “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

topic Re: Some channels have not worked for weeks. I am paying. Sky dish is rusty in Sky Q

Some channels have not worked for weeks. I am paying. Sky dish is rusty

Re: Some channels have not worked for weeks. I am paying. Sky dish is rusty