https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736606#M663638 <P>Yes I've updated the software &amp; done a reboot still the same</P> Sat, 31 Aug 2024 07:38:56 GMT Martin4330 2024-08-31T07:38:56Z https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736419#M663600 <P>I have the Sky HD add on but since this evening I can't watch any downloaded HD content or any HD channels as I don't have the subscription. I have checked my package &amp; nothing has changed so must be a glitch</P> Fri, 30 Aug 2024 20:06:24 GMT https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736419#M663600 Martin4330 2024-08-30T20:06:24Z https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736466#M663616 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166630">@Martin4330</a>&nbsp; &nbsp;Have you tried rebooting your Sky Q Main box?</P> Fri, 30 Aug 2024 20:46:47 GMT https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736466#M663616 MightyQuinn 2024-08-30T20:46:47Z https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736606#M663638 <P>Yes I've updated the software &amp; done a reboot still the same</P> Sat, 31 Aug 2024 07:38:56 GMT https://helpforum.sky.com/t5/Sky-Q/Update-subscription-to-HD-even-though-i-have-the-add-on/m-p/4736606#M663638 Martin4330 2024-08-31T07:38:56Z