https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4735668#M663485 <P>We are still looking to help you Carolm2 If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 30 Aug 2024 07:52:33 GMT Lisa-P1987 2024-08-30T07:52:33Z https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4732492#M662737 <P>The main Q box has 4 ticks</P><P>the Ist mini box has 2 ticks</P><P>the 3rd mini box has 2 x</P> Tue, 27 Aug 2024 09:49:28 GMT https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4732492#M662737 Carolm2 2024-08-27T09:49:28Z https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4733490#M662993 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4162814">@Carolm2</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Wed, 28 Aug 2024 07:02:59 GMT https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4733490#M662993 Addie15 2024-08-28T07:02:59Z https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4733495#M662996 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4162814">@Carolm2</a>&nbsp;wrote:<BR /> <P>The main Q box has 4 ticks</P> <P>the Ist mini box has 2 ticks</P> <P>the 3rd mini box has 2 x</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4162814">@Carolm2</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?</P> Wed, 28 Aug 2024 07:04:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4733495#M662996 Quoman7 2024-08-28T07:04:57Z https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4735668#M663485 <P>We are still looking to help you Carolm2 If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 30 Aug 2024 07:52:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-2nd-mini-box-has-lost-connection-to-sky-Q-box/m-p/4735668#M663485 Lisa-P1987 2024-08-30T07:52:33Z