https://helpforum.sky.com/t5/Sky-Q/Sky-have-deactivated-card-before-new-card-has-been-posted/m-p/4735636#M663481 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165882">@Dianereith</a>&nbsp;wrote:<BR /><P>Called sky last night as asking to insert card on tv. Handler said she sorted it overvphine but was sending out new card. Now saying that card has been deactivated so no sky channels and in full NO SKY</P><HR /></BLOCKQUOTE><P>That's correct, normal procedure is that if a new card is required, the existing card is switched off immediately.</P> Fri, 30 Aug 2024 07:04:48 GMT oj01 2024-08-30T07:04:48Z https://helpforum.sky.com/t5/Sky-Q/Sky-have-deactivated-card-before-new-card-has-been-posted/m-p/4735618#M663479 <P>Called sky last night as asking to insert card on tv. Handler said she sorted it overvphine but was sending out new card. Now saying that card has been deactivated so no sky channels and in full NO SKY</P> Fri, 30 Aug 2024 05:51:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-have-deactivated-card-before-new-card-has-been-posted/m-p/4735618#M663479 Dianereith 2024-08-30T05:51:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-have-deactivated-card-before-new-card-has-been-posted/m-p/4735636#M663481 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165882">@Dianereith</a>&nbsp;wrote:<BR /><P>Called sky last night as asking to insert card on tv. Handler said she sorted it overvphine but was sending out new card. Now saying that card has been deactivated so no sky channels and in full NO SKY</P><HR /></BLOCKQUOTE><P>That's correct, normal procedure is that if a new card is required, the existing card is switched off immediately.</P> Fri, 30 Aug 2024 07:04:48 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-have-deactivated-card-before-new-card-has-been-posted/m-p/4735636#M663481 oj01 2024-08-30T07:04:48Z