topic Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted in Sky Q

Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Ge-force — Wed, 28 Aug 2024 13:04:05 GMT

Hi, On loading the Paramount+ app on any of my SkyQ or Sky Mini box I can seach films and programes and see the previews etc but on selecting any programme to actually watch it, I just get the spinning 'loading' circle and nothing ever loads.

I have ensured the Sky boxes are at the latest software versions and ensured they are exempt from my LAN adblocker but I still cannot get anything to actually load through Paramount+.

Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?

Thank is advance.

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

PandJ2020 — Wed, 28 Aug 2024 13:40:50 GMT

@Ge-force wrote:
Also is it possible to use My Sky details to log into the Paramount+ app directly (via web or smart TV)?

Yes - I do this on my LG. Always the best option (for quality).

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Ge-force — Wed, 28 Aug 2024 18:50:13 GMT

I have tried to log into the Paramount App using my Sky credientials but it does not accept them. even changed my password with my Sky account still no good. Is there something that needs to be 'activated' on my Sky account or should it 'just work'?

Re: Paramount+ Not loading ANY programmes, Just spinner shows for any 'Watch' item seleceted

Laing1 — Wed, 28 Aug 2024 19:18:29 GMT

@Ge-force wrote:

I have tried to log into the Paramount App using my Sky credientials but it does not accept them. even changed my password with my Sky account still no good. Is there something that needs to be 'activated' on my Sky account or should it 'just work'?

@Ge-force have you followed the steps in the link below you cannot just use you sky login

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus