topic Re: Screen pixelation in Sky Q

Screen pixelation

Trazi — Mon, 26 Aug 2024 18:42:55 GMT

For the last few weeks my tv shows on apps are pixelating a lot. What is causing this?

Highlinder — Mon, 26 Aug 2024 19:31:12 GMT

@Trazi What platform is this? Sky Q, Sky stream or Sky Glass?

Trazi — Tue, 27 Aug 2024 07:03:48 GMT

Hi, sky q stream

Highlinder — Tue, 27 Aug 2024 09:34:01 GMT

@Trazi Sky Q and stream are two separate products. Which one is that you have?

Trazi — Tue, 27 Aug 2024 18:28:10 GMT

I have sky q

regards

mugglechris — Wed, 28 Aug 2024 13:41:36 GMT

Hi, ive just had engineers out for the pixelating problem. Its a known issue and nothing they can do until they release an update.