https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733109#M662903 <P>No, not sky broadband, been on the phone to sky, they think it's the box and sending engineer, thanks&nbsp;</P> Tue, 27 Aug 2024 19:27:00 GMT shalomn7174 2024-08-27T19:27:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733024#M662881 <P>Hi my sky q box won't stay connected to the broadband. I unplug the box for a few minutes and then re-enter router password, it finds it connects and then fails to connect after about 30 seconds. The box has already been connected to the same router for a couple of years prior</P> Tue, 27 Aug 2024 18:29:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733024#M662881 shalomn7174 2024-08-27T18:29:02Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733032#M662884 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2144356">@shalomn7174</a>&nbsp;wrote:<BR /> <P>Hi my sky q box won't stay connected to the broadband. I unplug the box for a few minutes and then re-enter router password, it finds it connects and then fails to connect after about 30 seconds. The box has already been connected to the same router for a couple of years prior</P> <HR /></BLOCKQUOTE> <P>Assume you are not on Sky Broadband&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2144356">@shalomn7174</a>&nbsp;</P> <P>Are you carrying out a Network reset to connect it or just a reboot?</P> Tue, 27 Aug 2024 18:37:34 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733032#M662884 oldfella 2024-08-27T18:37:34Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733109#M662903 <P>No, not sky broadband, been on the phone to sky, they think it's the box and sending engineer, thanks&nbsp;</P> Tue, 27 Aug 2024 19:27:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-won-t-stay-connected-to-broadband/m-p/4733109#M662903 shalomn7174 2024-08-27T19:27:00Z