Mini box is freezing

GerryT1 — Tue, 27 Aug 2024 14:19:22 GMT

Hi I have one mini box and recently this has started freezing . I have no issues with the main box Have tried multiple reboots to no avail

Re: Mini box is freezing

oldfella — Tue, 27 Aug 2024 14:40:55 GMT

@GerryT1 wrote:

Hi I have one mini box and recently this has started freezing . I have no issues with the main box Have tried multiple reboots to no avail

Hi @GerryT1

Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.

Re: Mini box is freezing

Lex — Tue, 27 Aug 2024 15:15:38 GMT

Sqy Q not starting properly. After pressing Home button Q just switches off

topic Mini box is freezing in Sky Q

Mini box is freezing

Re: Mini box is freezing

Re: Mini box is freezing