topic Re: Sky remote broken in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sky-remote-broken/m-p/4731418#M662558 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4161902">@LynzBee</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.</P> Mon, 26 Aug 2024 07:30:40 GMT Daniel0210 2024-08-26T07:30:40Z Sky remote broken https://helpforum.sky.com/t5/Sky-Q/Sky-remote-broken/m-p/4731414#M662557 <P>My sky remote has broken&nbsp;</P><P>how can I get a new one&nbsp;</P> Mon, 26 Aug 2024 07:26:30 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-broken/m-p/4731414#M662557 LynzBee 2024-08-26T07:26:30Z Re: Sky remote broken https://helpforum.sky.com/t5/Sky-Q/Sky-remote-broken/m-p/4731418#M662558 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4161902">@LynzBee</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.</P> Mon, 26 Aug 2024 07:30:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-broken/m-p/4731418#M662558 Daniel0210 2024-08-26T07:30:40Z