https://helpforum.sky.com/t5/Sky-Q/Sky-box-doesn-t-work/m-p/4730902#M662418 <P>Error to use this service, you need a satellite single.&nbsp;</P> Sun, 25 Aug 2024 13:56:34 GMT Gilani 2024-08-25T13:56:34Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-doesn-t-work/m-p/4730902#M662418 <P>Error to use this service, you need a satellite single.&nbsp;</P> Sun, 25 Aug 2024 13:56:34 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-doesn-t-work/m-p/4730902#M662418 Gilani 2024-08-25T13:56:34Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-doesn-t-work/m-p/4730903#M662419 <P>If a message displays<STRONG> “no satellite signal”</STRONG> it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> Sun, 25 Aug 2024 13:57:26 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-doesn-t-work/m-p/4730903#M662419 Daniel0210 2024-08-25T13:57:26Z