https://helpforum.sky.com/t5/Sky-Q/Unable-to-access-iPlayer-from-SkyQ-box/m-p/4730487#M662334 <P>Settings confirmed connected to broadband, both via wifi or via wired connection Ok &nbsp;- live in Hull area so no BT landline so no Sky broadband.</P><P>However, on attempting to access iPlayer or prime video or itv X, informed not connected to internet. Sky helper no help. Kept telling me to try alternative WiFi connection when I had already done so several times. In end, arranged engineer visit but not for nearly 3 weeks. In end, got round it myself by putting cable between router extender and TV as well as router to Sky box. Sky box must be faulty.</P> Sun, 25 Aug 2024 01:07:01 GMT Drclive19 2024-08-25T01:07:01Z https://helpforum.sky.com/t5/Sky-Q/Unable-to-access-iPlayer-from-SkyQ-box/m-p/4730487#M662334 <P>Settings confirmed connected to broadband, both via wifi or via wired connection Ok &nbsp;- live in Hull area so no BT landline so no Sky broadband.</P><P>However, on attempting to access iPlayer or prime video or itv X, informed not connected to internet. Sky helper no help. Kept telling me to try alternative WiFi connection when I had already done so several times. In end, arranged engineer visit but not for nearly 3 weeks. In end, got round it myself by putting cable between router extender and TV as well as router to Sky box. Sky box must be faulty.</P> Sun, 25 Aug 2024 01:07:01 GMT https://helpforum.sky.com/t5/Sky-Q/Unable-to-access-iPlayer-from-SkyQ-box/m-p/4730487#M662334 Drclive19 2024-08-25T01:07:01Z