https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730200#M662257 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3748553">@Sam+Campkin</a>&nbsp;<BR />If a message displays<STRONG> “no satellite signal”</STRONG> it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> Sat, 24 Aug 2024 16:56:18 GMT Daniel0210 2024-08-24T16:56:18Z https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730196#M662255 <P>Problem with satellite signal</P> Sat, 24 Aug 2024 16:52:58 GMT https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730196#M662255 Sam+Campkin 2024-08-24T16:52:58Z https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730200#M662257 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3748553">@Sam+Campkin</a>&nbsp;<BR />If a message displays<STRONG> “no satellite signal”</STRONG> it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> Sat, 24 Aug 2024 16:56:18 GMT https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730200#M662257 Daniel0210 2024-08-24T16:56:18Z https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730201#M662258 <P>Try Sky's troubleshooting here;&nbsp;<A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-check-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-check-q</A></P> Sat, 24 Aug 2024 16:57:19 GMT https://helpforum.sky.com/t5/Sky-Q/Signal-issues/m-p/4730201#M662258 Mark39 2024-08-24T16:57:19Z