Remote Control

PJ60 — Sat, 24 Aug 2024 13:05:44 GMT

Brand new remote arrived today as I thought the old remote may have given up..but still no volume control via my soundbar...soundbar is working..I have to change the volume up n down manually through the sound bar..why? I've tried resetting at least a dozen times over the past few days...nothing works? Is there any advice please? Many thanks...(I've reset by using 7-9 and 3-2 etc, Sky tv tells me it doesn't recognise my tv??? Yet it's been working fab for 2 years!!!! Help please? Thanks

Re: Remote Control

oldfella — Sat, 24 Aug 2024 13:27:44 GMT

@PJ60 wrote:

Brand new remote arrived today as I thought the old remote may have given up..but still no volume control via my soundbar...soundbar is working..I have to change the volume up n down manually through the sound bar..why? I've tried resetting at least a dozen times over the past few days...nothing works? Is there any advice please? Many thanks...(I've reset by using 7-9 and 3-2 etc, Sky tv tells me it doesn't recognise my tv??? Yet it's been working fab for 2 years!!!! Help please? Thanks

Hi @PJ60

You need to clarify exactly what you are doing.

In the pairing Setup if you want to control a Soundbar/Amp it's an additional procedure in the set up after pairing with the TV. This additional step asks if you want to use Soundbar/Amp Volume instead of TV volume. (On/Off and input select on the remote is always reserved for the TV).

Normally it's not necessary to pair a Soundbar/Amp provided it is equipped with HDMI CEC control. With this switched on in both TV and Soundbar Volume control is automatic.

topic Re: Remote Control in Sky Q

Remote Control

Re: Remote Control