topic Reset Sky Q box in Sky Q

Reset Sky Q box

Billhammer — Fri, 23 Aug 2024 20:43:55 GMT

My box is a few years old. Just recently I have to reset it several times a week. It always works after a reset but it's annoying having to keep doing thios.

Re: Reset Sky Q box

oldfella — Fri, 23 Aug 2024 20:45:25 GMT

@Billhammer wrote:

My box is a few years old. Just recently I have to reset it several times a week. It always works after a reset but it's annoying having to keep doing thios.

What reset are you doing @Billhammer ??

Re: Reset Sky Q box

Billhammer — Fri, 23 Aug 2024 20:48:25 GMT

Switching off at the wall for a while.

Re: Reset Sky Q box

oldfella — Fri, 23 Aug 2024 20:53:10 GMT

@Billhammer wrote:

Switching off at the wall for a while.

OK @Billhammer

That's just a reboot.

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.