topic Re: My skyQ box is flickering all the time with a ghosting effect also any images onnthe screen show in Sky Q

My skyQ box is flickering all the time with a ghosting effect also any images onnthe screen show in

Penelopeboyd1 — Thu, 22 Aug 2024 14:58:02 GMT

I have tried all of the things that you suggest on your help screen i have triel calling cutomer servicesvto see if an engineer can call but i have to ho through this process!!

I poster this afternoon as i am having problems with my tv but i havent had any reply i

Penelopeboyd1 — Thu, 22 Aug 2024 19:14:36 GMT

As per my previous posts i need to speak to someone as i require an engineer ,i have tried customer services but got no help as a vip customer i would hope for better

Re: My skyQ box is flickering all the time with a ghosting effect also any images onnthe screen show

Daniel0210 — Thu, 22 Aug 2024 19:21:37 GMT

@Penelopeboyd1 wrote:
but i have to ho through this process!!

@Penelopeboyd1

If you mean by 'this process' the bot sending you to the forum that's normal.

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.