topic Re: Downgrading on Sky Q in Sky Q

Downgrading on Sky Q

EIM55 — Thu, 22 Aug 2024 16:14:28 GMT

I am currently on Sky Q. I have access to Box Sets, Sky Sports, Sky Cinema and multiscreen for the second TV. I want to downgrade and take off everything except the Sky Sports and Multiscreen (basically for my husband). I've been told that I cannot do that and have to switch to Sky Signature, which includes the Box Set as a standard package within the price. However that means paying over £60 per month. I can't understand why I can't stay on Sky Q and just take off the packages I don't want, the cost would be £48 per month. Any ideas why I can't do that?

Re: Downgrading on Sky Q

PandJ2020 — Thu, 22 Aug 2024 16:23:10 GMT

@EIM55 wrote:
Any ideas why I can't do that?

Because you always need a base TV package. (The current iteration is Signature)

Re: Downgrading on Sky Q

Mark39 — Thu, 22 Aug 2024 16:24:28 GMT

I would guess that it's because you have a legacy viewing package which is no longer sold (and hasn't been for some while).