topic I turned TV on after one week of it being off and have blue screen saying accessibility on sky Q I'm in Sky Q

I turned TV on after one week of it being off and have blue screen saying accessibility on sky Q I'm

MandyMH — Tue, 20 Aug 2024 20:35:20 GMT

I've tried putting everything on and off but not working any ideas

Re: I turned TV on after one week of it being off and have blue screen saying accessibility on sky Q

oldfella — Tue, 20 Aug 2024 20:43:29 GMT

@MandyMH wrote:

I've tried putting everything on and off but not working any ideas

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
This will put the remote into infrared mode and should allow yo to control your Q box. Bear in mind that in infrared mode the remote must be pointing directly at the Q box.

If you get the box working

Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: I turned TV on after one week of it being off and have blue screen saying accessibility on sky Q

MandyMH — Tue, 20 Aug 2024 20:53:29 GMT

Thanks so much it's working now I really appreciate your help