topic Second minibox in Sky Q

Second minibox

Stuart1944 — Tue, 20 Aug 2024 17:14:52 GMT

I have just got a second minibox but when connected I can only use one box at once. If I had known this I would not have bothered and just used my hdmi splitter and cable which would have been cheaper than the £50 charged by sky. Is there a solution?

Re: Second minibox

PandJ2020 — Tue, 20 Aug 2024 17:17:37 GMT

@Stuart1944 wrote:
Is there a solution?

Yup, pay Sky to upgrade your main box to one that supports 2 concurrently.

I assume you have an older model that only supports 1.

Re: Second minibox

oldfella — Tue, 20 Aug 2024 17:27:42 GMT

@Stuart1944 wrote:

I have just got a second minibox but when connected I can only use one box at once. If I had known this I would not have bothered and just used my hdmi splitter and cable which would have been cheaper than the £50 charged by sky. Is there a solution?

Hi @Stuart1944

Only to contact Sky to change your main Q box.

It's likely to chargeable unless you can do a deal.

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

Re: Second minibox

Stuart1944 — Thu, 22 Aug 2024 02:43:09 GMT

Thanks, Sky want £99 to up grade the main box so I am returning the mini for a refund. I will use an hdmi cable and splitter. Interestingly the remote still works in the other room, so the second mini was not really necessary

Re: Second minibox

PandJ2020 — Thu, 22 Aug 2024 07:53:54 GMT

Bluetooth remote have quite a range.

You mind find a splitter etc. may not be so simple with HDCP and any run exceeding 5m.