topic Re: My package including disney in Sky Q

My package including disney

shortysami — Tue, 20 Aug 2024 13:48:00 GMT

Hi I recently upgraded my sky tv package and was told Disney tv would be included but I wouldn't be able to use it till 20th. I would like to access this please x

Re: My package including disney

MightyQuinn — Tue, 20 Aug 2024 13:54:51 GMT

Hi @shortysami I'm afraid that you are not talking to Sky, this is a public community forum and not Sky customer services.

Re: My package including disney

Mister_Dalek — Tue, 20 Aug 2024 14:06:05 GMT

@shortysami wrote:
Hi I recently upgraded my sky tv package and was told Disney tv would be included but I wouldn't be able to use it till 20th. I would like to access this please x

Are you sure it was Disney+ and not Discovery+?

Disney+ normally comes as a separate subscription charge whereas Discovery+ is included in the basic Sky channel package.

Check your subscription details in your account on the Sky website or on the MySky app to see exactly what you are being billed for.