https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4724394#M661112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993157">@Craigmcd</a>&nbsp;</P><P>&nbsp;</P><P>Most simple faults are fixed with a full power off. Unplug your Q box for 5 minutes, power it back up, wait 5 minutes and then check your Sky Store purchases again.</P> Sun, 18 Aug 2024 15:45:07 GMT stereohaven 2024-08-18T15:45:07Z https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4724184#M661071 <P>I have bought various films/tv series from sky store. They are all showing as being in my recordings but everyone that you go into will not download&nbsp;</P> Sun, 18 Aug 2024 10:55:16 GMT https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4724184#M661071 Craigmcd 2024-08-18T10:55:16Z https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4724394#M661112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993157">@Craigmcd</a>&nbsp;</P><P>&nbsp;</P><P>Most simple faults are fixed with a full power off. Unplug your Q box for 5 minutes, power it back up, wait 5 minutes and then check your Sky Store purchases again.</P> Sun, 18 Aug 2024 15:45:07 GMT https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4724394#M661112 stereohaven 2024-08-18T15:45:07Z