topic Re: Sports sidebar in Sky Q

Sports sidebar

gazariooni — Thu, 08 Aug 2024 11:48:28 GMT

Please tell me the sports sidebar is coming back to replace what's taken it's place - it is awful!

Re: Sports sidebar

oldfella — Thu, 08 Aug 2024 12:49:22 GMT

@gazariooni wrote:

Please tell me the sports sidebar is coming back to replace what's taken it's place - it is awful!

Hi @gazariooni
As It's just been replaced by the Sky Sports plus App which has only just been released it's not likely to change.

What is your issue with it anyway?

Re: Sports sidebar

gazariooni — Thu, 08 Aug 2024 15:46:01 GMT

Well the main issue is - it's an App and not a sidebar. I liked not interrupting the wife watching Vera while I had a quick look at latest score of my Favourite team, or see who they're playing next, league position, blah blah. All were found quickly and easily, all gone.
At least the wife can still see the weather while I'm watching whatever - cos it's still....a sidebar.

As you can see from my lack of previous posts, I don't get upset with Sky often (TV customer for over 30 years and ex Customer Service employee for TV Tech - including Sky Q - and Broadband Case issues). But to me this should be where it belongs, with the other Apps, and not the sidebar.....cos as far as I can see, you can't sidebar it so it aint a sidebar!

And that's all I have to say about that.

Re: Sports sidebar

MightyQuinn — Thu, 08 Aug 2024 16:14:55 GMT

Hi @gazariooni I would ask viewer relations by emailing viewerR@sky.uk . I found the scores (in the sidebar) very useful. Perhaps their metrics showed that it wasn't used by enough people.

Edit, I corrected the email address, an extra "i" crept into it!

Re: Sports sidebar

oldfella — Thu, 08 Aug 2024 16:13:10 GMT

Yes OK @gazariooni

I rarely use the sidebar but can appreciate what you say.

Re: Sports sidebar

stereohaven — Thu, 08 Aug 2024 16:15:25 GMT

I get you @gazariooni.

I can only guess but I suspect Sky have decided during the design process that most of us would "glance" at updates on a mobile device these days and thought a more immersive app experience would be the right direction for the majority.

Re: Sports sidebar

gazariooni — Thu, 08 Aug 2024 16:59:31 GMT

Thanks for that @MightyQuinn - and yes, I'm not sure how that middle 'i' crept in there either lol 🤔

Re: Sports sidebar

Laing1 — Thu, 08 Aug 2024 17:05:01 GMT

@gazariooni wrote:

Please tell me the sports sidebar is coming back to replace what's taken it's place - it is awful!

@gazariooni do you mean the sidebar under the 3 dots as I still get the sports option under there and then the further options of my teams, scores and tables etc

As its still there for me or have i got the wrong end of the stick ?

if you are not seeing it try a reboot of your box

Re: Sports sidebar

stereohaven — Thu, 08 Aug 2024 17:12:46 GMT

It might be your box that hasn't updated @Laing1?

Sidebar for me loads the Sky Sports+ app. It even says "sky sports app" now rather than just the "sky sports" you have.

Re: Sports sidebar

MightyQuinn — Thu, 08 Aug 2024 17:19:47 GMT

Hi @Laing1

Re: Sports sidebar

Laing1 — Thu, 08 Aug 2024 17:21:45 GMT

@stereohaven wrote:

It might be your box that hasn't updated @Laing1?

Sidebar for me loads the Sky Sports+ app. It even says "sky sports app" now rather than just the "sky sports" you have.

@stereohaven my box has updated with Skysports+ on 412 and the Sky sports app available strange i'll keep an eye open and see if it changes later on

Re: Sports sidebar

gazariooni — Thu, 08 Aug 2024 17:56:52 GMT

Yes, that's the one bud. Mine shows Sky Sports App as from today. It does appear an error as the same Sky Sports App is available via Apps so why the duplication?

Hopefully I'll wake up tomorrow and the world will return to normal 🙃

Re: Sports sidebar

steveastwood — Sat, 17 Aug 2024 13:10:21 GMT

I agree, I used the sidebar app everyday. I could check football scores my teams fixtures and every thing I needed to know without leaving what I was watching. I am just hoping they revert back to the way it was. There are other sports apps on Sky without ruining the sidebar

Re: Sports sidebar

Nursebill57 — Sat, 17 Aug 2024 15:51:43 GMT

Hear hear,I too found the sidebar really useful to keep track of all the football and rugby stats,results and fixtures.I now have to duplicate using my smartphone plus Sky Q to see what's on when.Particularly useful for German Bundesliga information which i can watch via Sky Mix in season,and Rugby Union information during the season watching on Sky Action/Arena/ or Sky Sports +.

Re: Sports sidebar

Nursebill57 — Sat, 17 Aug 2024 16:06:46 GMT

Plus from an app point of view,there is already an app section on Q with a separate Sky Sports+app available ,plus no doubt an app version via any play store for your smartphone.It just doesn't add anything to the experience,apart from informing you what is on and what's going to be on.Which I can already get from Sky Q's own EPG.

The original sidebar was also useful if you have TNT or Premier to plan your viewing of their games and fixtures/results across all sports.Seamless win-win all round with so much added value.

Re: Sports sidebar

gazariooni — Sun, 18 Aug 2024 06:01:07 GMT

Exactly my point @Nursebill57 - Sky have taken something so very useful away and replaced it with a duplication, something that is already where it should be - in the Apps section - crazy!
I have taken up the suggestion of @MightyQuinn and contacted viewer relations. I'll copy their reply when I get it in a couple of days.

Re: Sports sidebar

Geordie — Tue, 20 Aug 2024 06:57:31 GMT

Totally agree, the sidebar was far superior. You can glancexat you favourite teams fixtures and scores without changing the channel you're watching. It's a rubbish update.😡

Re: Sports sidebar

atgio — Sat, 24 Aug 2024 15:00:51 GMT

BRING BACK THE SIDEBAR!!!!!!

Right now I just tried checking the football scores whilst watching Ebor racing action on ITV1 HD.....

THE NEW APP ON THE SIDEBAR IS CRAP AND NOT FIT FOR PURPOSE!

Bring back the SIDE BAR

Re: Sports sidebar

gazariooni — Sat, 24 Aug 2024 21:48:25 GMT

Sky's response ended........

'I really do appreciate you sharing your feedback with us and I've taken your points on board. I will pass your comments on to our Sky Sports team for their awareness'

I'll wait and see, without holding my breath. I still can't believe there's an App in the Sidebar, doh!!!

Re: Sports sidebar

Chloe-W22 — Tue, 27 Aug 2024 12:43:36 GMT

Hi all,

Apologies I'm only seeing this thread now, I can relay your feedback to the teams behind Sky Sports and Sky Sports+.

I'm not someone who used that sidebar for Sports so could you please explain to me:

What noticeable differences are seeing that you're unhappy with?
What do you expect to see in this sidebar that you don't anymore since the launch of SS+

Screenshots were possible is always useful too.

I appreciate any more information you can give me so I can share the specific points 🙂