topic Re: Free sky cinema for 2 months after faulty router in Sky Q

Free sky cinema for 2 months after faulty router

Bigdave1612 — Sat, 17 Aug 2024 10:02:30 GMT

Yesterday 16/08/24 I called sky after suffering a sky router fault for a number of weeks. After organising a replacement router the call handler gave me 2 months sky cinema for free. As of this morning still no sky cinema, so I called sky and explained what had happened and that I have emails confirming the free offer and it was still not working. Still nothing. I've unplugged the box and restarted, still nothing

Re: Free sky cinema for 2 months after faulty router

Daniel0210 — Sat, 17 Aug 2024 10:11:04 GMT

@Bigdave1612

So what did Sky tell you when you rang this morning?

Re: Free sky cinema for 2 months after faulty router

PandJ2020 — Sat, 17 Aug 2024 10:18:27 GMT

Just to note, such 'free' offers usually turn into a paid subscription after the free period. Indeed, you have to give 31 days notice to cancel them.

Re: Free sky cinema for 2 months after faulty router

Bigdave1612 — Sat, 17 Aug 2024 11:28:45 GMT

Oh yes you should get it soon. I don't think he was that interested to be honest