topic Re: Sky mini bought from Sky in Sky Q

Sky mini bought from Sky

Xzarr — Fri, 16 Aug 2024 16:09:10 GMT

do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box

Re: Sky mini bought from Sky

caesarome — Fri, 16 Aug 2024 16:14:13 GMT

You don't get any reimbursement for either as the equipment is owned by Sky which is why when you cancel both have to be returned so any fees you paid as non refundable.

Re: Sky mini bought from Sky

Laing1 — Fri, 16 Aug 2024 16:50:43 GMT

@Xzarr wrote:

Hi

do sky reimburse the £90 when I bought the sky minis and the £99 paid for the original Skyq box

@Xzarr as @caesarome says, no you don't, you paid an admin fee for these boxes and you did not buy the boxes they are still owned by Sky

Re: Sky mini bought from Sky

MightyQuinn — Fri, 16 Aug 2024 16:28:42 GMT

Hi @Xzarr See page 5 of the terms and conditions that you agreed to when you subscribed to Sky Q.

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/bltf7a4754c39cbc251/66b16d9bc5b50d0687c206be/download

Re: Sky mini bought from Sky

Xzarr — Fri, 16 Aug 2024 16:34:57 GMT

Seems like daylight robbery

Re: Sky mini bought from Sky

Daniel0210 — Fri, 16 Aug 2024 16:36:45 GMT

@Xzarr wrote:

Seems like daylight robbery

@Xzarr

In hindsight it seems like you didn't fully read or understand what you were agreeing to.

Re: Sky mini bought from Sky

PandJ2020 — Fri, 16 Aug 2024 16:40:02 GMT

@Xzarr wrote:
Seems like daylight robbery

You're the first person to have not read the contract you agreed to. The terms are extremely clear that all equipment is loaned and must be returned without an active subscription.