topic Re: Tv picture breaking up in Sky Q

Tv picture breaking up

Ray19611 — Thu, 15 Aug 2024 15:03:58 GMT

Im having trouble with my tv package and internet

oldfella — Thu, 15 Aug 2024 15:05:12 GMT

@Ray19611 wrote:

Im having trouble with my tv package and internet

Do you get any onscreen message @Ray19611 ?

Ray19611 — Thu, 15 Aug 2024 15:05:27 GMT

Tv is breaking up and the internet not reaching the whole house

PandJ2020 — Thu, 15 Aug 2024 15:14:47 GMT

@Ray19611 wrote:
Tv is breaking up and the internet not reaching the whole house

Do you have 'boost' (Assuming you have Sky internet)? https://www.sky.com/help/articles/wifi-guarantee

oldfella — Thu, 15 Aug 2024 15:11:31 GMT

@Ray19611 wrote:

Tv is breaking up and the internet not reaching the whole house

Regarding your broadband and WiFi not reaching the whole hours you need to contact your broadband supplier.

If you have picture breakup you need to establish if it is live Satellite TV where you have the issue or On Demand and streaming.

Also if it is only on Playback of recordings this is a different issue.