I can not get programmes on my TV

SusieS5 — Wed, 14 Aug 2024 20:53:44 GMT

My TV is a a black screen it had a message on saying there was a technical issue. Sky box still.working but no programmes that I have recorded are showing on TV

Re: I can not get programmes on my TV

oldfella — Wed, 14 Aug 2024 20:58:40 GMT

@SusieS5 wrote:

My TV is a a black screen it had a message on saying there was a technical issue. Sky box still.working but no programmes that I have recorded are showing on TV

Hi @SusieS5

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

If you still have the issue

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel.

Re: I can not get programmes on my TV

SusieS5 — Wed, 14 Aug 2024 21:04:31 GMT

All sorted, we updated and everything went off, we turned off elec for a few.mins and hey presto it all came back on.

topic Re: I can not get programmes on my TV in Sky Q

I can not get programmes on my TV

Re: I can not get programmes on my TV

Re: I can not get programmes on my TV