topic Re: Skip Home Screen sky q accessibility in Sky Q

Skip Home Screen sky q accessibility

ChrisCAD — Sun, 05 Nov 2023 15:34:26 GMT

My father in law can no longer use the sky remote control as it's too complex for him. Is there any way to have sky q go straight to a channel, ideally BBC1 on start up?

I know it sounds crazy but seems lots of people with cognitive issues struggle to work out how to get off the Home Screen / why it's not just like the old TV.

Thank you

Re: Skip Home Screen sky q accessibility

nigea99 — Sun, 05 Nov 2023 15:51:58 GMT

@ChrisCAD wrote:

My father in law can no longer use the sky remote control as it's too complex for him. Is there any way to have sky q go straight to a channel, ideally BBC1 on start up?

I know it sounds crazy but seems lots of people with cognitive issues struggle to work out how to get off the Home Screen / why it's not just like the old TV.

Thank you

Sorry @ChrisCAD

it is just not possible.

It is a concious decision by SKY to always present the Home Screen where they can promote Shows etc

Re: Skip Home Screen sky q accessibility

GT66 — Thu, 30 Nov 2023 20:28:31 GMT

My dad has the same problem. It's a shame Sky makes a conscious decision to make life difficult for people, especially those with accessibility issues.

Re: Skip Home Screen sky q accessibility

NICKW46 — Thu, 13 Jun 2024 15:09:41 GMT

It is time that sky made this optional. I am very disappointed with sky q and this is just one niggle

Re: Skip Home Screen sky q accessibility

Daniel0210 — Thu, 13 Jun 2024 15:18:07 GMT

@NICKW46

Sky aren't likely to change the current process so late in the life of Sky Q.

Re: Skip Home Screen sky q accessibility

AlBri123 — Wed, 14 Aug 2024 17:43:28 GMT

my mother has dementia and just got flipper remote - works brilliantly for both tv and sky box - apart from this stupid default to home page. So she now still has to remember to hit the back button on another remote. Come on sky - we will all be old soon - can you make this optional so I can default here home page to channel 101 and she can then simply scroll up and down through channels ?

Re: Skip Home Screen sky q accessibility

Laing1 — Wed, 14 Aug 2024 18:02:18 GMT

@AlBri123 wrote:

my mother has dementia and just got flipper remote - works brilliantly for both tv and sky box - apart from this stupid default to home page. So she now still has to remember to hit the back button on another remote. Come on sky - we will all be old soon - can you make this optional so I can default here home page to channel 101 and she can then simply scroll up and down through channels ?

@AlBri123 afraid @Daniel0210 response the post above yours is probably where we stand with Sky Q

Re: Skip Home Screen sky q accessibility

PandJ2020 — Wed, 14 Aug 2024 18:12:33 GMT

@AlBri123 wrote:
Come on sky

You're just telling other customers here. Try emailing viewer relations or contacting Sky accessibility.

Re: Skip Home Screen sky q accessibility

AlBri123 — Wed, 14 Aug 2024 18:20:36 GMT

Thanks - will do - 'he who dares wins'

Re: Skip Home Screen sky q accessibility

simon194 — Thu, 15 Aug 2024 07:58:37 GMT

@Laing1 wrote:
@AlBri123 wrote:
my mother has dementia and just got flipper remote - works brilliantly for both tv and sky box - apart from this stupid default to home page. So she now still has to remember to hit the back button on another remote. Come on sky - we will all be old soon - can you make this optional so I can default here home page to channel 101 and she can then simply scroll up and down through channels ?
@AlBri123 afraid @Daniel0210 response the post above yours is probably where we stand with Sky Q

It's where Harmony remotes excelled, before Logitech pulled out of the universal remote market, because you can have the 'back' button press as part of the activity start up.

Re: Skip Home Screen sky q accessibility

BarryS2 — Mon, 23 Dec 2024 15:54:53 GMT

The trick is to leave the SKY Q box ON - not in standby - all the time
and set up the Flipper - as per the documentation - to only turn the TV On/Off ( i.e. into/out of standby mode ).

This means that when you turn the TV on again,
you're exactly where you were when you turned it off.

In theory, it would be better to program the Flipper to turn On/Off both the TV AND the SKY Q box together,

but when I did that, the On/Off button didn't always turn BOTH devices On/Off ( for unknown reasons ).,

so,, to make things as simple as possible for my relative with dementia, I elected not to set it up that way.

It works for us.