topic Re: sky q mini box software update step 2 in Sky Q

sky q mini box software update step 2

Bbbbbbn — Mon, 12 Aug 2024 08:13:55 GMT

Hi. Turned on my tv for the first time in 2 weeks (after holiday) and the sky Q mini box is stuck on step 2 of 2 of a software update. Has been like this for 24 hours.

I have unplugged the mini box for more than 30 secs however the mini bx still shows the same message. Mini box has a red light on the front and will niot change to organge or green

My main sky box is working fine.

Re: sky q mini box software update step 2

Addie15 — Tue, 13 Aug 2024 07:28:35 GMT

Hi there, @Bbbbbbn. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: sky q mini box software update step 2

Bbbbbbn — Wed, 14 Aug 2024 12:41:36 GMT

PROBLEM SOLVED - I ORDERD A NEW MINI BOX 👍