topic Re: Sky Q box failure in Sky Q

Sky Q box failure

Phil_55 — Tue, 13 Aug 2024 14:42:20 GMT

Q box failed, said I could try switching off to reset, tried several times with no success, had to scan the QR code on screen and reboot the hard drive which I did successfully but lost all my purchased movies, how do I get these back?

Re: Sky Q box failure

Laing1 — Tue, 13 Aug 2024 15:20:39 GMT

@Phil_55 wrote:
Q box failed, said I could try switching off to reset, tried several times with no success, had to scan the QR code on screen and reboot the hard drive which I did successfully but lost all my purchased movies, how do I get these back?

@Phil_55 if you goto https://www.skystore.com/ and login then go into my library you should be able to download them to your box again

Re: Sky Q box failure

Phil_55 — Tue, 13 Aug 2024 19:15:41 GMT

All sorted now, thanks for help