topic Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont tu... in Sky Q

Just change wifi and mini box wont let press the home button to get started. Mini box wont turn on

Jack2368 — Sat, 10 Aug 2024 07:34:37 GMT

Ive just changed my wifi, my Q box is connected but when i go to set up my mini box when the screen goes blank and i gave to press the home button nothing is happening. The mini box light stays on orange

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont tu...

Mr+Flibbles+86 — Sun, 11 Aug 2024 07:12:12 GMT

Hi there @Jack2368 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont turn

Quoman7 — Sun, 11 Aug 2024 08:35:00 GMT

@Jack2368 wrote:

Ive just changed my wifi, my Q box is connected but when i go to set up my mini box when the screen goes blank and i gave to press the home button nothing is happening. The mini box light stays on orange

Hi @Jack2368 After pressing the home button, wait for 10 seconds then press the on button on the SKY remote?

Re: Just change wifi and mini box wont let press the home button to get started. Mini box wont tu...

Addie15 — Tue, 13 Aug 2024 07:29:23 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.