New sky dish

Johnnyb3 — Mon, 12 Aug 2024 09:04:32 GMT

Hi Sky, I need to replace my sky dish as it is stating to fall down, as it has been up since I started my Sky subscription many years ago.

my question is do you replace them, I am a VIP customer.

my name is John Bougourd and live in Guernsey in the Channel island.

If you do this, is it possible that a new one could be put up as soon as possible.

kind regards

john

Re: New sky dish

oldfella — Mon, 12 Aug 2024 09:11:01 GMT

@Johnnyb3 wrote:

Hi Sky, I need to replace my sky dish as it is stating to fall down, as it has been up since I started my Sky subscription many years ago.

my question is do you replace them, I am a VIP customer.

my name is John Bougourd and live in Guernsey in the Channel island.

If you do this, is it possible that a new one could be put up as soon as possible.

kind regards

john

Hi @Johnnyb3

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Regarding your issue; technically the Satellite dish is your responsibility after 12 months following Sky installation.

You can only contact Sky to see if they will replace your dish. They may charge in the region of £65 to do this

topic New sky dish in Sky Q

New sky dish

Re: New sky dish