https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717971#M659623 <P>Yeah I managed to get into the hidden menu and do a hard drive reset and it still failed. Ordered a new box.&nbsp;<BR /><BR /></P><P>Let's hope it resolves the pixelation problem when it arrives <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P> Sun, 11 Aug 2024 22:39:12 GMT HerrUther 2024-08-11T22:39:12Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717960#M659621 <P>I had an issue with my screen pixelating so I completed a reset. Now my Sky Q box says my hard drive has failed.&nbsp;<BR /><BR /></P><P>I've tried to access the hidden menu by highlighting setting pressing 001 and select. Nothing happens… the hidden menu stays hidden!</P><P>&nbsp;</P><P>how can I reset my hard drive if I can't access the hidden menu?&nbsp;</P> Sun, 11 Aug 2024 21:51:51 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717960#M659621 HerrUther 2024-08-11T21:51:51Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717964#M659622 <P>It's likely to be terminal:&nbsp;<A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A></P><P>&nbsp;</P><P>When you get a replacement box, remember to remove your viewing card...</P> Sun, 11 Aug 2024 21:59:39 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717964#M659622 PandJ2020 2024-08-11T21:59:39Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717971#M659623 <P>Yeah I managed to get into the hidden menu and do a hard drive reset and it still failed. Ordered a new box.&nbsp;<BR /><BR /></P><P>Let's hope it resolves the pixelation problem when it arrives <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P> Sun, 11 Aug 2024 22:39:12 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4717971#M659623 HerrUther 2024-08-11T22:39:12Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4718026#M659629 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4132965">@HerrUther</a>&nbsp;wrote:<BR /><P><BR />Let's hope it resolves the pixelation problem when it arrives <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P><HR /></BLOCKQUOTE><P>That might be dish alignment...</P> Mon, 12 Aug 2024 07:08:09 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive-issues/m-p/4718026#M659629 PandJ2020 2024-08-12T07:08:09Z