topic Re: HD or change to UHD? in Sky Q

HD or change to UHD?

Jim+Frost — Sun, 11 Aug 2024 16:49:23 GMT

I currently have a Sky Q box with just the Signature and HD packages. I'm just doing a review of my contract and I am being charged £9 for the HD package. On hunting around the app I'm being offered the UHD option as a freebie for 4 months with it then jumping to £4. Does this replace the HD package or would I need to keep paying for the HD as well? TIA.

Re: HD or change to UHD?

Daniel0210 — Sun, 11 Aug 2024 16:51:00 GMT

@Jim+Frost

You need the HD and UHD add-ons to view in UHD.

Re: HD or change to UHD?

Jim+Frost — Sun, 11 Aug 2024 16:51:59 GMT

Thanks 👍🏻

Re: HD or change to UHD?

Doc5907 — Sun, 11 Aug 2024 18:52:47 GMT

@Jim+Frost wrote:
I currently have a Sky Q box with just the Signature and HD packages. I'm just doing a review of my contract and I am being charged £9 for the HD package. On hunting around the app I'm being offered the UHD option as a freebie for 4 months with it then jumping to £4. Does this replace the HD package or would I need to keep paying for the HD as well? TIA.

@Jim+Frost you may want to recheck your overall contract. £9 for Sky HD is the list price with many people paying less after negotiating in-contract discounts and agreeing to a new contract. I was wonder if your discounts have ended and you are paying full price for everything.

Re: HD or change to UHD?

Jim+Frost — Sun, 11 Aug 2024 19:46:55 GMT

Thank you. I have a discount on the Signature package presently. It's just a pain trying to speak to anyone though. I'll save a bit going over to Stream as I don't need the UHD add on so investigating that 👍🏻

Re: HD or change to UHD?

Chodley — Sun, 11 Aug 2024 19:48:39 GMT

It's very different.

Re: HD or change to UHD?

Jim+Frost — Sun, 11 Aug 2024 20:42:00 GMT

Exactly. And that's why I'm doing a bit of research 😀👍🏼