topic Re: switching from one router/hub to another on SkyQ in Sky Q

switching from one router/hub to another on SkyQ

DJP3 — Sun, 11 Aug 2024 13:28:46 GMT

I have been sent a new BT smart hub 2 by my Broadband provider and need to connect this up in the next couple of days, current hub is an older BT Homehub 5. How simple will it be to connect my Sky Q box to the new smart hub? I only switched over from sky + to sky Q recently and this was all set up by an engineer. Hoping this wil be simple as I'm no techie genius like many are. Thanks for any guidance that can be given. Cheers!!

Re: switching from one router/hub to another on SkyQ

MightyQuinn — Sun, 11 Aug 2024 14:39:35 GMT

Hi @DJP3 Try following the connection help https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub

Re: switching from one router/hub to another on SkyQ

Chodley — Sun, 11 Aug 2024 14:43:08 GMT

Configure the new hub with the same SSID and password as the old one to save yourself a massive load of pain. You can do this from any browser using the BT admin page

Re: switching from one router/hub to another on SkyQ

DJP3 — Mon, 12 Aug 2024 08:27:55 GMT

Thanks for the advice guys. I will probably go for the SSID and password change as BT had suggested this when sending me the new hub. Fingers crossed. Cheers again.